Welcome: CRM

CRM, or to use the full description, Customer Relationship Management should be one of the most important areas of your business.  After all, “everyone” knows that your customers should be the driving force behind what you do every day.

We are a friendly, pro-active team who support our clients in their efforts to find the best method of contacting, responding to and nurturing their customers.  In other words, we support you in your efforts to promote excellent CRM!

We offer a comprehensive mix of old and new media.  This recognises that some people relate to paper mailings and will always respond better to this channel.  On the other hand, there are increasing numbers of people who are more responsive to online marketing.

Our job is to work with our clients to identify the best method for their business and to maximise their CRM efforts.  This may not just be one channel but a comprehensive mix of :

  • traditional direct mail

  • e-mail messages

  • e-newsletters

  • SMS

  • telephone

  • online


The advantages of this approach are considerable and obvious.


Call Jenny or Paul on 0845 456 1681  or alternatively, email: jennypage@e-mediacy.com or paulconnick@e-mediacy.com .


We look forward to hearing from you!


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